KSRTC e-Cancellation



  • All e-tickets/m-tickets are allowed for cancellation through KSRTC website only. Cancellation may be done till the booking for a particular bus service stops or the time allowed as per cancellation slabs, whichever is earlier.
  • For cancellation user need to login online through same login details which are used for booking. Someone others login details are not allowed for cancellation.
  • For cancellation passenger need to choose the seat for cancellation. For example in a single ticket four seats are booked and need to cancel three seats. User need to select which three seats he/she want to cancel.
  • All refunds against cancellation are transferred through payment gateway only to account/card which is used for booking. Cancellation charges will be deducted and remaining amount will be refund.
  • E-Tickets will cancel through user only after login. Emil requests are not allowed for cancellation. Only in case online facility if down, email for ticket cancellation are acceptable.
Cancellation Fee Duration (Cancellation time) Comment
10% of the basic fare Up to 72 hours before the departure time  
25% of the basic fare Between 72 hours and up to 24 hours before departure time  
50% of the basic fare Between 24 hours and up to 30 minutes before departure time  
100% of the basic fare + Other fees Less than 30 minutes before departure time and at/after the departure time No Refund